Contact Us

Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to flag a new site we should look at? This is where to send it. We read every message, though our replies focus on making the site more useful rather than on giving personal legal or financial advice.

How to reach us

The quickest way to contact Social Casinos is by email at [email protected]. Include the name of the platform you're asking about and, if it's a correction, a link or screenshot where relevant — it helps us verify the detail before we change anything. We aim to respond within a few business days, though volume can occasionally push that out.

What we can and can't help with

We're an independent comparison and review resource, not a sweepstakes casino operator, a payment processor, or a customer support desk for any of the platforms we cover. That means there are limits to what we can do for you directly.

• We can help with: corrections to our reviews, questions about how our ratings work, general questions about how the sweepstakes model or Sweeps Coins redemptions typically operate, and suggestions for platforms or topics to cover.
• We can't help with: account issues, deposits, redemption delays, identity verification problems, or bonus disputes on any specific site. Those need to go to that platform's own support team, since they hold your account details and can act on them.
• We don't give legal advice: if you're unsure whether a particular sweepstakes casino is available or permitted where you live, that's a question for the operator's terms and conditions, or a licensed professional in your state — not something we can confirm on your behalf.

Reporting an issue with a listed platform

If something on a platform we cover doesn't match what we've written — an eligibility state has changed, a welcome offer has been updated, or a redemption threshold looks different — let us know. We periodically recheck the details behind our listings, and reader reports are one of the ways we catch changes early. Keep in mind that welcome offers, eligible states, and redemption terms can change without notice, so always confirm the current terms directly on the operator's own site before you sign up or make a purchase.

Before you write in: a few things worth knowing

A handful of questions come up often enough that it's worth covering them here rather than waiting for an email exchange:

• Availability by state: sweepstakes casinos aren't available everywhere in the US, and operators decide for themselves which states they serve. If you want to know whether a specific site currently accepts players in your state, check that operator's own eligibility list, since this changes from time to time.
• Age requirements: most platforms require players to be at least 18, and some set the minimum at 21 either nationwide or in specific states. This is set by each operator's terms, not by us.
• Playing for free: a defining feature of legitimate sweepstakes casinos is that no purchase is required to participate or to redeem prizes — there's typically a free alternative method of entry alongside any purchase option. If a platform's terms suggest otherwise, that's worth raising with us directly.
• Responsible play: if you or someone you know is struggling with how much time or money is going into any gaming platform, our Responsible Gambling page has resources worth reading before you reach out about anything else.

Other pages that might save you an email

A lot of common questions are already answered elsewhere on the site. Our Terms and Conditions page covers how we operate and how our content should be used, and our About Us page explains who we are and how we approach reviewing sweepstakes and social casinos. If either of those answers what you were going to ask, you'll get a faster answer there than by waiting on a reply from us.